We quickly returned to profitability in July 2020 and continue to operate profitably today. ![]() Thanks to this change, we became EBITDA profitable in September 2019 and had our first EBITDA profitable quarter in Q4 2019 - a trend that continued until the onset of COVID-19. This was a fundamental change to our business model and a challenging transformation that very few late-stage companies attempt and even fewer successfully navigate. We spent 2018 to 2019 transitioning our pricing model from a flat subscription fee to one that charges providers for each new patient booking that Zocdoc’s platform facilitates. While we do not disclose our financials given that we are a private company, here are some facts about the current state of our business: We are EBITDA profitable with accelerating growth, and a business that does real good for the world. Zocdoc is the rarest type of private technology companies. Here are the facts about Zocdoc’s financial health and strong performance today. ![]() It is also important that we set the record straight on the lawsuit’s misleading and inaccurate description of the company’s history and current performance. ![]() The company will address these claims through the appropriate legal channels. Recently, Zocdoc’s former CEO filed a meritless lawsuit against several of our senior leaders regarding events that transpired half a decade ago.
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